Honest about where we are. Honest about where we are not.
Most brand sustainability pages tell you what a company is doing right. This page tells you both — what we are doing, and what we have not done yet. We think that is the only approach consistent with who Lumé is.
A note before you read on. Lumé is a small brand at launch stage. We manufacture in China, we ship physical goods, and we use packaging materials. We are not a zero-impact business and we will not claim to be. What we can claim is that we think about this, we are honest about it, and we have a direction of travel with specific commitments rather than vague aspirations.
Three categories. Honest ratings.
This is our current position, assessed honestly. Not what we aspire to. What is true right now.
Materials safety
All 23 material components tested for hazardous substances under RoHS 2011/65/EU. No restricted materials in the device. Results published on Lumé Verified.
Durability by design
An 18-month warranty and repairable device design means fewer devices in landfill. A device used for two years has a lower environmental footprint than one used for six months.
No disposables
Lumé uses no single-use consumable parts. No replacement heads, no single-use pads, no disposable components. One device, used consistently.
Packaging materials
Currently reviewing packaging specifications with our supplier to increase recycled content and reduce virgin materials. Target for batch 2.
Packaging recyclability
Working to ensure all packaging materials are clearly labelled for recycling and that no mixed-material components prevent recyclability. Guidance to be included in the box.
Carbon footprint measurement
We have not yet measured the carbon footprint of our supply chain or shipping. This is a gap we acknowledge. It is on our roadmap for year two.
Practical steps, not pledges.
The most meaningful thing a small product brand can do for sustainability at launch stage is build something that lasts, is made from safe materials, and does not require constant replacement. We have done those things. Here is everything else we are doing right now.
We are not making pledges about net zero targets or carbon offset programmes we have not implemented. We will tell you what we are actually doing and update this page as our position changes.
18-month device warranty
Designed to extend product life and reduce electronic waste. A device that lasts twice as long has roughly half the per-use environmental footprint.
RoHS compliant materials
All device components tested for lead, cadmium, mercury, hexavalent chromium, and phthalates. No restricted hazardous substances in any component.
No single-use consumables
The device uses no disposable parts. One product, no ongoing waste stream from replacement components.
Minimal packaging principle
Packaging is designed to protect the device and communicate the brand — nothing more. No excessive inner packaging, no tissue paper layers, no decorative filler material.
Repair not replace policy
Where a device fault occurs under warranty, we prioritise repair or component replacement over sending a whole new device where that is technically possible.
What we have not done yet.
Transparency means saying this clearly. These are real gaps in our sustainability position as of launch. We are not hiding them.
We will update this page as each of these is addressed. If something here has been resolved and this page has not been updated, contact us and we will fix it.
- We have not measured the carbon footprint of our manufacturing or shipping
- We have not offset any emissions from sea or air freight
- Our current packaging does not yet use recycled materials — we are working on this for batch 2
- We do not yet have a formal end-of-life device return or recycling programme
- We have not audited our supplier's own environmental practices beyond materials safety
- We do not have a published sustainability target or timeline beyond the items on this page
What we are working toward.
These are our current sustainability priorities by phase. Not aspirational statements — specific actions with a rough timeline.
Recycled packaging materials
Transition outer and inner box materials to include a meaningful recycled content percentage. Work with supplier to confirm recyclability of all packaging components and add recycling guidance to the insert.
Carbon footprint baseline
Commission a scope 1 and 2 carbon footprint measurement for our supply chain and UK operations. Publish the result, whatever it shows, on this page. Use it as a baseline for improvement.
Device end-of-life programme
Develop a return and responsible disposal programme for devices at end of life. As an electronic device, responsible disposal matters. We want to make it easy for customers to do the right thing.
Made in China. We say that clearly.
The Lumé mask is manufactured in China. We do not obscure this. It appears on our packaging, on our product page, and throughout this website.
Manufacturing in China is the commercial reality for almost every consumer electronics and personal care device brand, including those priced at three times our price. The difference is whether you say it.
Our supplier has passed RoHS materials testing across all 23 components. We have not yet audited their wider environmental practices. We will say so here rather than imply a standard of oversight we have not yet reached.
Country of manufacture disclosed
China. On pack, on the website, in this document. Not hidden.
Materials safety verified
RoHS testing completed across 23 material samples by independent laboratory. Results published on Lumé Verified.
Supplier environmental audit
Not yet completed. We have not audited the factory's own environmental practices beyond materials compliance. This is a gap we acknowledge.
Shipping emissions
We have not measured or offset emissions from sea freight or last-mile delivery. This is on our roadmap but not yet done.
"We will tell you what we are doing, what we are not doing, and what we are working toward. That is all we can honestly commit to right now."Lumé sustainability position, 2026
Something missing from this page?
If you have a question about our sustainability position, or if you think there is something important we have not addressed, we want to hear it. We will respond honestly.