What people actually say.
Real reviews from verified buyers. We publish all of them, including the ones that are critical. That is what honest looks like.
Leave a reviewReviews coming soon.
Lumé has just launched. Verified customer reviews will appear here once orders have been fulfilled and customers have had time to use the product. We will not publish unverified or incentivised reviews.
Be among the first to try itHow we handle reviews.
We publish verified buyer reviews only. No incentivised reviews, no reviews in exchange for discounts, no editing of critical feedback.
If a customer has a problem, we want to know. A pattern of negative feedback on the same issue tells us something we need to fix, not something to suppress.
- Only verified buyers can leave a review
- We do not edit, remove or hide critical reviews
- We do not offer discounts or incentives in exchange for positive reviews
- We respond to all critical reviews openly and on the record
- Rating breakdowns are shown in full, not filtered to show only the best
Leave a review.
Bought a Lumé mask? We would love to hear what you think. Honest feedback, positive or critical, helps us and helps other customers make an informed decision.
Leave a reviewReviews are open to verified buyers only. You will receive an email after delivery with a link to leave your review.
Science-led. Honestly priced. Built for real life.
Four clinically studied wavelengths. Third-party tested. 18-month warranty.
Shop LED Mask — £148